Support

How do I play?

1. Point your phone at the floor or a table and tap to leave a treat.
2. Look away. The first time, three seconds is enough.
3. Look back. Your Sneak Cam clicks on and the visit plays in your room, in grainy night vision.
4. Tap SNAP while the sneakling stares at you. You get three shots per visit.

Why did nothing visit yet?

Sneaklings are shy. Your first visit comes within about half an hour of a new treat, and later ones arrive an hour or two apart. A few things help:

• Turn on Visit pings. The app pings you when a visit is due. Switch on Visit pings in Sneaklings Settings. If iOS has them off, open the Settings app, tap Sneaklings, then Notifications.
• Leave a treat first. Visits only happen after you have placed a bait on your floor.
• Want to see something now? On Home, tap Try a demo visit for an instant one.

How do I check a Sneak Cam?

Open the cam from Home and aim your phone at the spot where you left the treat. The game looks for the saved spot for a few seconds. If it does not find it, tap the floor where the treat was. Good light and a bit of room around the spot help.

Where do I find my clips?

After a visit, tap Save clip. The clip goes to your Photos library, so open Photos and look in Recents. Your best photo of each sneakling stays in your Sneakdex. Free clips carry a small Sneaklings watermark, and Pro clips do not.

Clips and photos stay on your phone unless you save or share a clip. If saving does not work, open the Settings app, tap Sneaklings, tap Photos and choose Add Photos Only.

The camera will not open

Sneaklings needs permission to use the camera. Open the Settings app, tap Sneaklings and turn on Camera. The game also needs some light to see your floor, so try a brighter room.

Are the sneaklings real?

They are make-believe, it is a game. The Sneak Cam is part of the game too. Nothing is recorded while you are away. The game plays out each visit when you check the cam, and your phone only looks at your room while the game is open in front of you.

Which iPhones work?

Sneaklings needs iOS 18 or later and an iPhone that supports ARKit. iPhones with LiDAR can also hide sneaklings behind your real furniture. It is an iPhone app, and it plays in portrait.

What is Sneaklings Pro?

An optional subscription. Free gives you 1 Sneak Cam, Candy bait and clips with a small watermark. Pro gives you 4 Sneak Cams, every bait (including the rare and legendary sneaklings and the seasonal sets) and clips with no watermark. Weekly is USD 4.99 with a 3-day free trial for eligible new subscribers. Yearly is USD 39.99.

Payment is charged to your Apple Account at confirmation of purchase, or when a free trial ends. The subscription renews automatically unless you cancel at least 24 hours before the end of the current period. Read the Terms of Use for details.

How do I restore Pro?

Open Sneaklings and tap Restore Purchases, on the Pro screen or in Settings. Use the same Apple Account you subscribed with.

How do I cancel my subscription?

On your iPhone, open the Settings app, tap your name, tap Subscriptions, choose Sneaklings Pro and tap Cancel Subscription. Once you have Pro, you can also tap Manage subscription in Sneaklings Settings or on the Pro screen. Cancel at least 24 hours before a free trial ends to avoid a charge, and at least 24 hours before a renewal to avoid the next one. Deleting the app does not cancel a subscription.

Sound

Sneaklings follows your iPhone's silent switch, and it has its own Sound switch in Sneaklings Settings.

Stay safe in AR

Look around before you walk. Stairs, furniture and pets are real, even when sneaklings are not.

Privacy

Everything happens on your phone and nothing is collected. Read the Privacy Policy.

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